Knowledgebase

Acceptable default home page names
  This is for clients familiar with web site development.   If you are not comfortable...

Adding support for .SWF files
.SWF is already added as a MIME type for your cPanel/Apache configuration. Technically speaking:...

Anti-Malware
What can you do to help protect your visitors from seeing issues with your web site?  ...

CGI Scripts
Information about the CGI scripts at Parcom can be found on cPanels documentation page:...

Default Parcom Holding Page
Parcom places a default home page on all new hosting plans.  (This is automatically generated...

Directory Structure (and files to not delete)
The following important directories should never be deleted: www (redirects to your...

Does Parcom provide scripting consultation?
Scripting help is not included with our service for obvious reasons.  We strongly encourage...

FrontPage Mail Forms do not work
Warning: Microsoft discontinued support for FrontPage extensions on Linux servers in 2006....

Frontpage Support
Warning: Microsoft discontinued support for FrontPage extensions on Linux servers in 2006....

FTP via Windows Explorer
Here are some tips to help you connect and upload files to your website using Windows Explorer....

Old Applications
Some of the open source applications and solutions may be dated in our installatron automated...

Page names are case sensitve
All pages you name on Parcom servers are case sensitive.  For instance if you named a file...

RVSiteBuilder (Web Site Building Tool) Information
Parcom offers at no extra cost a complete professional web site building tool called...

Scripts and Programming help
Generally, Parcom does not provide scripting or coding expertise for your web site for mostly...

Shared SSL
Parcom is looking into the possibility of offering "shared SSL" services to our cloud hosted...

Slow CMS/Blog Sites
We see this from time to time, but before assuming you have a content management site issue (CMS)...

SSL Certificate Availability and Pricing
Parcom's brand new cloud systems currently do offer private SSL for our Level 3...

suEXEC is enabled at Parcom
Note: suEXEC is enabled at Parcom. With regards to CGI scripts, it makes things like Simple CGI...

Temporary URL
You can view your site via a temporary URL. On the left side of your CPanel screen, expand the...

Where do I manage redirects
Within cPanel go to the domains section and there you will find an icon called "Redirects" ...

Where do I upload my site? Or, my site is not visible or working right!
This information is for people familiar with FTP and comfortable with uploading web sites. ...