Knowledgebase

Account Locked out of cPanel
You can lock yourself out of cPanel and all systems at Parcom if you log in with the wrong...

Attracta SEO
Parcom has a partnership with Attracta for SEO services.  They are a third party provider for...

CDN - Content Delivery Service via CloudFlare
Through a fantastic partnership, Parcom offers a great CDN (Content Delivery Service).   More...

Changes to DNS settings (Zone Editor) to remote servers
Any changes to DNS settings is the customer's responsibility.   Parcom cannot be...

Changing my cPanel login ID
To change the cPanel userID (not the billing portal system) requires you to contact Parcom. ...

Changing primary domain name assigned to package
Once a domain is assigned to be the primary domain for the package it is tied to many automation...

Changing your cPanel Password
Tip: Your password for cPanel is changed via our Parcom customer portal system.  ...

cPanel Demo
We are working to have our own demo, but for now you can see the basics of cPanel via the people...

cPanel Firewall port 2083 required
To access cPanel in a secure manner your firewall must have port 2083 open.   It is your...

CPanel Video Tutorials
Please visit this link to see all of our videos for...

Default setting for directory listing (indexing)
If you do not create a default home page in a new directory (i.e. index.htm, etc.,) the directory...

Disadvantages of add-on domains vs a full account
Parcom offers a great solution for those wanting to share resources with a parent domain....

Downloading and Removing Logs
You can download your logs in an archived file at any time by going to cPanel then Raw Access...

Google Apps With Parcom
Within the new Parcom cloud service (via our cPanel interface) is a nice automated service to...

How do I get to cPanel?
When you first sign up you do get the link from us as a new account welcome email.  ...

I forgot all my security answers to the questions I created!
This is a serious thing to forget.   If you do not know the answers to the questions you chose...

Logaholic
Parcom offers a great statistics product called "Logaholic" and this is in addition to the other...

Optimize Website feature
The Optimize Website feature is a great feature to speed up the performance of your site.  Use...

Security Questions on cPanel
The security questions on our cPanel control panel solution does add a layer of security to...

Web Site Builder
The Web Site Builder service is powered by Breezi.   For more in formation about this...

What are the cpanel security questions for?
When you first log into your account for the first time you are brought to a page that says "You...