Portal Home > Knowledgebase > Client Portal System > Changing E-Mail Contact of Primary Account
Note: Please contact us if you wish to add information to this article. Thank you!
Because Parcom is a very secure hosting company, you cannot change your primary e-mail account in our portal system without our help. This is to prevent hackers from obtaining your account information some how (i.e. stolen laptop) logging in, changing the e-mail to their own email, and resetting all your web site accounts and stealing information too. We appreciate your understanding that although this is very rare, we do prefer to protect our customers better than any other hosting company!
Please contact us if you need assistance as we will require some additional information from you prior to changing your primary portal e-mail contact address.
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