Knowledgebase

Are my previously paid fees transferrable if I move to the Cloud?
Acutal money you have paid for hosting fees may be transferrable to a different hosting plan....

Difference between legacy hosting and new cloud hosting
This is in addition to this page: New Parcom Hosting vs Parcom Legacy Hosting   This article...

Differences between legacy and cloud based e-mail services
The following are the majority of the differences between our legacy and cloud based e-mail...

DISCONTINUED LEGACY SERVICES
Reference only:  http://www.parcom.net/services/discontinued/index.htm

Discontinued Services - Legacy hosting plans
This site is for our Parcom Legacy Systems. For our Linux cloud based hosting services please...

First Class hosting equivalent?
At this time, we have it in limited service areas.  For details...

Help in deciding to move to Cloud based hosting plans
This article is for customers who are moving from our legacy hosting plans to our new cloud based...

How do I cancel my Legacy Windows hosting plan?
*FOR LEGACY CUSTOMERS ONLY*While we hate to have customers cancel, we realize that sometimes this...

How do I register a domain?
All domain registration is handled through our new billing system and is fully automated. When...

I forgot my Legacy Helm account information!
The legacy system is at:https://securehost.parcom.netIf you forgot your Helm...

I need to rename my Helm Control Panel ID
No problem!  We can rename your Helm ID for only $5.   Just let us know by...

Is domain registration included in the Cloud hosting plan price?
Domain registration fees are not part of the hosting plan pricing. Also, if your previous...

Is FrontPage still offered?
Warning: Microsoft discontinued support for FrontPage extensions on Linux servers in 2006....

Legacy Client notice (Helm login accounts do not work on the new Parcom portal)
Legacy Client Notice (CUSTOMERS PRIOR TO 9/2011)Legacy customers who have an account do not...

Legacy Helm Video Tutorials
To see our legacy helm video tutorials, please visit this...

Legacy Request Forms / Cancel Legacy Account
For those of you on our legacy systems, here are some of the familiar request...

Migrate Parcom registered domain to new system
Please contact our team if you wish to transfer your domain from the older (unmanaged) domain...

Moving from legacy hosting to cloud hosting
As one of our legacy hosting customers, you may be thinking about moving to the cloud and...

Signing up for a cloud service requires a new portal account
This article is for our wonderful clients on our legacy helm system: Upgrading to the new secure...

Technical tip after you migrated your account
A great technical tip provided by a Parcom customer.  (This is as basic as it gets for...

Urgent Emergency Support Requests 7x24
For legacy customers that require urgent 7x24 care, please submit this form:...

What is the link to the legacy Helm Control Panel?
Helm customers:https://securehost.parcom.net